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SERVICES — ENGAGEMENTS

Digital operations consulting services.

We help businesses improve internal workflows, reduce duplicated actions, and create practical operating structures for everyday digital work.

SERVICE #01 — AUDIT

Internal Workflow Audit

FROM $1,200 — 3-5 WEEKS

A structured examination of how requests, tasks, materials and updates currently move through the team. The deliverable is a written map of your current operations with a friction inventory and prioritized recommendations.

WHAT YOU RECEIVE

— Workflow map of current operations

— Friction inventory with severity rating

— Prioritized recommendations document

BEST FOR

— Teams of 8-60 with growing pains

— Organizations preparing for headcount growth

SERVICE #02 — INTAKE

Request Handling Structure

FROM $1,800 — 4-6 WEEKS

A defined intake-and-routing system for incoming requests. Replaces the typical patchwork of channels, DMs and forms with a single intake layer.

INCLUDES

— Intake channels and form templates

— Routing logic per request category

TYPICAL OUTCOMES

— 50-70% reduction in routing questions

— Faster acknowledgment and triage

SERVICE #03 — DISTRIBUTION

Task Distribution Setup

FROM $2,200 — 5-7 WEEKS

A working logic for who picks up what, when, and with what context. Includes assignment matrices, backup logic, and explicit handoff checkpoints.

INCLUDES

— Task taxonomy by team and function

— Assignment and backup rules

— Handoff checkpoint templates

BEST FOR

— Cross-functional teams

— Operations with frequent handoffs

— Teams with rotating on-call roles

SERVICE #04 — MATERIALS

File Organization Logic

FROM $1,400 — 3-5 WEEKS

A storage structure teams will actually use. Taxonomies, naming conventions, access patterns and lifecycle rules applied to your existing tools.

INCLUDES

— Folder taxonomy and naming standard

— Access patterns by role

— Migration plan for existing material

OUTCOMES

— Predictable place for every artifact

— Faster onboarding for new members

— Reduced duplicate-version risk

SERVICE #05 — UPDATES

Status Update Systems

FROM $1,600 — 4-6 WEEKS

A cadence and format for project and operational updates that replaces fragmented messaging. Includes templates and dashboard logic.

INCLUDES

— Update cadence per stakeholder group

— Structured update templates

— Dashboard logic

OUTCOMES

— Fewer ad-hoc status pings

— Predictable stakeholder reporting

— Quieter messaging channels

SERVICE #06 — TOOLS

Digital Tool Usage Guidelines

FROM $1,000 — 2-4 WEEKS

A defined role for each tool in the stack. Removes duplicated work and silent platform sprawl with usage rules and onboarding guides.

INCLUDES

— Tool inventory and ownership map

— Usage rules per tool and function

— Onboarding guide per tool

BEST FOR

— Teams with 8+ active digital tools

— Organizations after a tool consolidation

— Multi-vendor or contractor teams

High-ticket, hands- on, end-to-end.

Engagements involve in-depth process analysis, custom operating structure, work with teams, and ongoing support — priced accordingly.

$1k

⮕ $5k+

PRICING REFLECTS THE DEPTH OF ANALYSIS, CUSTOM STRUCTURE DEVELOPMENT, AND THE TIME SPENT EMBEDDED WITH YOUR TEAM.

WHY HIGH-TICKET

Deep process analysis

WHY HIGH-TICKET

Custom operating structure

WHY HIGH-TICKET

Work directly with teams

WHY HIGH-TICKET

Ongoing implementation support

WHY HIGH-TICKET

Contributor coordination

WHY HIGH-TICKET

Material preparation

■ TRANSFORMATION

Manual coordination → Structured digital operations.

A visual reading of the shift each engagement is built to produce.

■ ONGOING SUPPORT

The operating system stays current.

A defined system needs upkeep. Retainer support keeps your structure aligned with how the team actually evolves.

#1

Workflow tuning

Regular refinement as operating patterns shift, with documented changes.

#2

New process support

Adding new workflows into the operating system without breaking the existing logic.

#3

Guideline updates

Internal rules and procedures kept current as scope, team or tools change.

#4

Project operations

Hands-on involvement in operating cadence during high-stakes projects and launches.

#5

External contributors

Coordination structure for contractors, partners and external contributors.

#6

Onboarding materials

Continuous additions to the internal documentation as your operating system grows.

■ ENGAGE

Create a structured operational system your team can actually follow.

Describe what's running today and where the friction is — we'll come back with a scoped engagement proposal.